Terms of Service

Last updated: 2026

1. Acceptance of terms

By accessing or using the Testiwol website, app or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

Testiwol provides an online platform to book diagnostic tests, health packages, doctor consultations, vaccinations, radiology and nursing care with home sample collection across Kashmir.

3. User accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

4. Bookings and payments

  • All bookings are subject to availability and confirmation.
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • Payment must be completed before sample collection unless cash-on-delivery is explicitly selected.

5. Reports

Diagnostic reports are generated by our partner laboratories. Report turnaround times are estimates and may vary based on test type and operational conditions.

6. Limitation of liability

Testiwol is not a medical institution. We connect you with certified diagnostic providers. Always consult a qualified doctor for medical advice, diagnosis or treatment.

7. Governing law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Anantnag, Jammu & Kashmir.

8. Contact

For questions about these terms, contact care@testiwol.com.