Last updated: 2026
1. Introduction
Testiwol India Pvt Ltd ("Testiwol", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website, mobile app and diagnostic services.
2. Information we collect
- Personal details: name, mobile number, email address, age and gender.
- Health information: test records, prescriptions, reports and booking history.
- Location data: address and district for home sample collection.
- Device and usage data: IP address, browser type and app interactions.
3. How we use your information
- Process bookings and provide diagnostic services.
- Share reports with you and authorised partner labs.
- Send appointment reminders, report notifications and support messages.
- Improve our services and prevent fraud.
4. Data sharing
We share data only with NABL-accredited partner labs, certified phlebotomists and healthcare providers involved in your care. We do not sell your personal or health data to third parties.
5. Data security
We use encryption, access controls and regular security reviews to protect your data. Only authorised staff can access sensitive health records.
6. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at care@testiwol.com.
7. Contact us
For privacy-related questions, email care@testiwol.com or write to Testiwol India Pvt Ltd, Kha Bazar Janglat Mandi, Anantnag, Jammu & Kashmir 192101, India.